At BETSHARKS.net, we respect your privacy and are committed to protecting your personal information. We have created this Privacy Policy to let you know what information we collect when you visit the BETSHARKS.net web site and online service (collectively, the "Service"), why we collect this information and how we use the collected information. This Privacy Policy is governed by our Terms and Conditions of Use posted at www.BETSHARKS.net. This Privacy Policy does not govern other Websites that we maintain. By using the Service, you consent to the data practices prescribed in this Privacy Policy. We may periodically make changes to this Privacy Policy that we will include on this page. It is your responsibility to review this Privacy Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often.

  1. Information Collected

We consider information that may be used to identify an individual, including, but not limited to, first and last name, credit card information, home or other physical address, email address, phone number or other contact information to be "Personal Information." You may be asked to provide Personal Information when you use our web site, register for an account or to use our services, download our software, correspond with us by email, or provide us with feedback regarding this web site or our products and services. The Personal Information that we collect may include: contact information, shipping information, billing information, transaction history, web site usage preferences, and feedback regarding our products and services. In addition, when you interact with the Service, our servers keep an activity log unique to you that collects the information including: source IP address, time of access, date of access, web page(s) visited, language use, and type of browser used. This is not considered Personal Information. In general, you can visit the BETSHARKS.net website without telling us who you are and without revealing any Personal Information about yourself. We do not collect Personal Information about you on the Service unless you voluntarily provide it to us.

  1. Means of Collecting & Processing Data

We may automatically collect certain data as discussed above and receive Personal Information about you where you provide such information through the Service or other communications and interactions with BETSHARKS.net. We may also receive Personal Information from online vendors and service providers that refer you to the BETSHARKS.net website. In addition, we may engage the services of third-party service providers to provide technical support, process your online transactions and maintain your online accounts. We will have access to any information you provide to such vendors, service providers and third-party e-commerce services so that we can process your transactions, maintain your accounts, meet certain business requirements and provide you with promotional offers and information regarding BETSHARKS.net and our products and services. We use this Personal Information to process your transactions and support your use of the Service. Subject to clauses 3 & 4 below. This information may be disclosed only to our staff and to third parties involved in the completion of your transactions or in support of your use of the Service.

  1. Information Use

We use the Personal Information we collect from you to deliver the products and services you purchase, and to provide customer support, to process any of your online transactions, to answer your questions, and for any other purpose related to the operation of the Service and the programs, products and services offered on the BETSHARKS.net website. Your Personal Information may also be shared with our affiliates, subsidiaries or agents for technical support and to process transactions you initiate on the Service and deliver the products and services you purchase. From time-to-time, we may request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary, and, therefore, you have the choice of whether or not to disclose such information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). By accepting any contest prize or winnings from us, you consent to use of your name and likeness for advertising and promotional purposes without additional compensation, except where prohibited by law. Unless you have elected not to receive promotional information, we may also use your Personal Information (including your email address) to provide you with information regarding our products, services and promotions. Personal Information as well as any other information collected on the Service may be disclosed to our staff, affiliates and/or agents so that they can contact you regarding our products, services, or promotional offers, respond to your requests, provide certain services to you and operate the Service. We will not sell, lease or share your Personal Information except as set forth in this Privacy Policy.

  1. Certain Excluded Disclosures

We may disclose your Personal Information as set out in our Terms and Conditions of Use (of the BETSHARKS.net website), if requested to do so by legal authorities or required to do so by law, or if we believe in good faith that such action is necessary to: (1) conform to applicable laws or to comply with any legal process served on us, the BETSHARKS.net website or the Service; (2) protect and defend our rights or property; or (3) act to protect the personal safety of users of the Service or the public. If we should ever file for bankruptcy or be acquired by a third party, merge with a third party, sell all or part of our assets, or otherwise transfer substantially all of our relevant assets to a third party, we are entitled to sell or share the Personal Information and all other information you have provided through the Service to such third party.

  1. Access

If you are interested in confirming the accuracy of the Personal Information we have collected about you, or if you would like to update your Personal Information or delete your Personal Information, you may contact us at any time by sending an email to support@betsharks.net. If you have any complaint regarding our use of your Personal Information, you may send it through our customer service available by email at support@betsharks.net. If requested, we will change any information you have provided to us or mark any information to prohibit future use. You may "opt out" of receiving any promotional communications either by choosing to opt out where such option is made available on the BETSHARKS.net website or the Service or in an email you receive from us, or at any time by sending an email to support@betsharks.net.

  1. Cookies

Cookies are small text files that are stored on your computer when you visit certain web pages that record your preferences. We use cookies to track use of the BETSHARKS.net website. We also may use cookies to improve the Service and make it easier for you to use. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but if you prefer you can usually modify your browser setting to decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the BETSHARKS.net website.

When do we use cookies?

  1.  During the registration process

These cookies will hold information collected during your registration and will allow us to recognize you as a customer and provide you with the services you require. We may also use this data to better understand your interests while online and to enhance your visits to Our Platforms.

  1. On Our website

For visitors to our website, we use cookies to collect information. Our servers use two different types of cookies: A 'session-based' cookie: This type of cookie is only allocated to your computer for the duration of your visit to our website. A session-based cookie helps you move around our website faster and, if you’re a registered customer, it allows us to give you information that is more relevant to you. This cookie automatically expires when you close your browser.

A 'persistent' cookie: This type of cookie will remain on your computer for a period of time set for each cookie.

Cookies allow us to:

  • Better understand your preferences and offer you more relevant promotional offers.
  • Identify your preferences when customizing content or functionality for you.
  • Confirm you are a registered user and save your log-in details when accessing certain Services on our website.
  • Collect statistics on the use of our Services.
  • We may also use cookies and web beacons to ensure that our mailing tools are working properly.

 How can I refuse or opt out of cookies? You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but, if you prefer, you can usually modify your browser setting to decline cookies. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. If you choose to decline cookies, you may not be able to experience all of the interactive features on our sites.

  1. CONSENT TO USE OF ELECTRONIC SERVICE PROVIDERS

In order to play real money games on the Services, You will be required to send money to and receive money from us. We may use third-party electronic payment processors and/or financial institutions ('ESPs') to process such financial transactions. By accepting this Privacy Policy, You expressly consent to Personal Information necessary for the processing of transactions being shared with ESPs, including, where necessary, the transfer of information outside of your country. We take steps to ensure that our arrangements with ESPs protect your privacy.

  1. CONSENT TO SECURITY REVIEW

We reserve the right to conduct a security review at any time to validate Your identity, age, the registration data provided by You and to verify Your use of the Services and Your financial transactions for potential breach of Our Terms and Conditions of Use and of applicable law. By accepting Our Terms and Conditions of Use You authorize Us, Our staff, agents and suppliers to use Your Personal Information and to disclose Your Personal Information to third parties for the purposes of validating the information You provide to Us in the course of using the Services, including, where necessary, the transfer of information outside of Your country. Security reviews may include but are not limited to ordering a credit report and/or otherwise verifying the information you provide against third-party databases. In addition, to facilitate these security reviews, you agree to provide such information or documentation as we may request.

  1. Consent to Use of Anti-Cheating Software

Our software package used to access and use the BETSHARKS.net service ("Service") contains certain features designed to detect use of automated programs that enable artificial (non-human) intelligence to play on our site. Use of such "bot" software programs violates our Terms and Conditions of Use, and is detrimental to other players. By installing our software and using the Service, you consent to our software performing the functions described in this section. Our software may perform any or all of the following functions in order to detect the use of illicit automated programs and ensure that we maintain a "cheat free" environment for all users: (1) scan your list of active software applications while you are using the Service, (2) scan your list of active processes while you are using the Service, (3) scan the files in your BETSHARKS.net-related program folders to ensure that only "non-hacked" versions of our software are being used. If any of the foregoing processes reveals a suspect application or process, our software may (1) scan the files associated with the suspect application or process and compile a composite mesh (i.e. a profile that characterizes the files associated with the application or process) to be matched against profiles for known illicit automated programs, and (2) capture a screenshot of your desktop, and transmit these to BETSHARKS.net for review. Our software will not perform any random search of large portions of your hard drive or other files, and will not transmit any information to us or to any third party other than the information necessary to identify use of illicit automated program as described above. Our software will not alter any files or information on your computer, and will not interfere with the operation of any of your applications. You may terminate use of our software at any time by uninstalling the BETSHARKS.net software package.

  1. Security

We understand the importance of information security and the techniques needed to secure information. We store all of the Personal Information we receive directly from you in a password-protected database residing within our secure network behind active state-of-the-art firewall software. The BETSHARKS.net website and the Service support SSL Version 3 with 128 bit encryption.

  1. Protection of Children

The Service is not intended for or directed to persons under the age of 18. Any person who provides their information to us through any part of the Service represents to us that they are 18 years of age or older. It is our policy to endorse the Children's Online Privacy Protection Act of 1998 (US) and to use our best efforts to comply with that Act.

  1. International Transfers

Personal Information collected on the Service may be stored and processed in any country in which we or our affiliates, subsidiaries or agents maintain facilities, and by using the Service, you consent to any transfer of information outside of your country.

  1. Third-Party Practices

We cannot ensure the protection of any information or images that you provide to a third-party website that links to or from the BETSHARKS.net website or any information collected by any third party administering our affiliate program or any other program, since these third-party websites are owned and operated independent of us. Any information collected by these third parties is not governed by this Privacy Policy but by the privacy policy, if any, of such third party. If you have questions about a third party's information practices, please read its privacy policy. We assume no responsibility or liability whatsoever for the practices, actions or policies of such third parties, and we are not responsible for the content or privacy practices of such websites.

  1. Legal Disclaimer

The Service operates "AS-IS" and "AS-AVAILABLE," without liability of any kind. We are not responsible for events beyond our direct control. Because of the complex and constantly changing nature of our technology and business, we cannot guarantee nor do we represent that there will be error-free performance regarding the privacy of your Personal Information, and we will not be liable for any indirect, incidental, consequential or punitive damages relating to the use or release of Personal Information.

  1. Consent to Privacy Statement

By using the Service, you agree to this Privacy Policy. This is our entire and exclusive Privacy Statement and it supersedes any earlier version. Our Terms and Conditions of Use at http://www.BETSHARKS.net/ take precedence over any conflicting provision of this Privacy Policy. We may occasionally update this Privacy Statement. We encourage you to periodically review this Privacy Policy at http://www.BETSHARKS.net/ your continued use of the Service constitutes your agreement to this Privacy Policy and any updates.

  1. Mergers and other Events Requiring Transfer

If we should ever file for bankruptcy, or become insolvent, or be acquired by a third party, merge with a third party, sell all or part of our assets, or transfer substantially all or part of our relevant assets to a third party, we are entitled to share the Personal Information and all other information You have provided through the Services to potential and subsequent business and merger partners.

  1. Consent to Privacy Policy

By clicking 'Submit' or 'I agree' during the registration process or by your continued use of the Services following the posting of this Privacy Policy (as applicable), You agree to this Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. This Privacy Policy should be read in conjunction with Our Terms and Conditions of Use and any additional applicable terms posted on Our Platforms. We may periodically make changes to this Privacy Policy and will notify you of these changes by posting the modified terms on Our Platforms. We recommend that you revisit this Privacy Policy regularly.

Credit Card Usage Policy

  1. All credit card transactions are charged in US dollars.
  2. All players using a credit card to deposit at BETSHARKS.net agree to complete any reasonable verification requirements to prove that they are the authorized cardholder. As a verification procedure, some BETSHARKS.net credit card deposits may actually be charged to your card as a random amount below the actual value of your deposit. We may then ask you to provide us with this random amount (in $US) to verify the amount of the transaction, proving that you have access to the credit card statement and are most likely the authorized card owner. For example if a player submits a $100 deposit, we may actually charge the credit card $99.86, but deposit $100 to the player's BETSHARKS.net account. We will then ask the player exactly how much was charged to the card, and if they look at their statement they should be able to tell us the correct answer of $99.86.
  3. Some credit card deposits may not be charged to your card immediately. As a fraud protection measure, in certain circumstances we will only pre-authorize a charge to your card and then the settle the transaction when we are satisfied that it is a legitimate charge. Many banks also have processing delays, especially if a charge is submitted on a weekend. It is not unusual to see delays of up to 5-10 days between when you submit a transaction to your BETSHARKS.net account and the charge actually appears on your credit card statement.
  4. Players are emailed a transaction receipt for every credit card deposit made at BETSHARKS.net. Please keep a copy of these transaction receipts for your records.
  5. Details of your BETSHARKS.net credit card transactions are displayed in the history tab of the cashier within the BETSHARKS.net software, and are also displayed on the player ledger page of the player admin.
  6. BETSHARKS.net uses various billing companies and merchant accounts to process credit card transactions. These merchants do not take nor accept any responsibility if the cardholder is not satisfied with the services offered by BETSHARKS.net. Some of these companies are listed below for player reference.
    • Pic–Club
    • Eco Card
    • Visa Card
    • Master Card
    • EwalletExpress
    • Lobanet
    • Navaho
    • PayXpert
    • Entropay
    • MoneyBookers.Com
    • Postepay
    • Giropay
    • Nordea
    • Cartasi
    • ePay.bg
    • sofort
    • eps
    • iDeal
    • ENETS
  7. Refund & Cancellation Policy - Players who make a deposit to a BETSHARKS.net account are under no obligation to make a purchase or play any games. You may request a refund at any time by sending an email to support@betsharks.net. Where possible will cancel the transaction or refund directly to the credit card used to make the account deposit, but in some cases we may not be able to do this due to credit card processing regulations. In the event that we are not able to cancel a transaction or refund directly to a credit card, a refund sent directly to a nominated bank account. Some verification from the cardholder may be required in the event that we are not able to refund directly to a card.
  8. If you should have any queries related to a credit card transaction, please contact us. Most issues and questions regarding the use of credit cards, often arise due to a player's lack of knowledge of transaction processing procedures. We will always help wherever possible.
  9. Remember that credit card fraud is not a game. If you dispute valid transactions at BETSHARKS.net we will track you down, prosecute you and recover all debts in full along with related fines and fees. It is against the law to dispute valid transactions and even if your bank allows you to reverse a transaction it does not mean you are legally authorized to do so.

If, in BETSHARKS.net's sole determination, you are found to have cheated or attempted to defraud the Games, other players, or BETSHARKS.net in any way including but not limited to game manipulation or payment fraud, or if you make untrue and/or malicious comments with regard to the BETSHARKS.net's operation in any media or forum, BETSHARKS.net reserves the right (and you authorize the BETSHARKS.net) to publicize your actions together with your identity and e-mail address, as well as to circulate this information to other online gaming sites, banks, credit reporting agencies, credit card companies, law enforcement departments and other appropriate agencies. BETSHARKS.net may close any accounts, and forfeit account balances, that you have at BETSHARKS.net or at any other Company website, casino and/or business. Further, in the event of you disputing a credit card transaction made at BETSHARKS.net as being unauthorized, or made in a 'card not present' environment, BETSHARKS.net may charge an administration & recovery fee of up to $US 500.00 per disputed transaction if it is deemed by BETSHARKS.net that the transaction was authorized and legitimate. BETSHARKS.net may also engage the services of debt collection agencies to recover from you the amount of any disputed transactions or chargebacks, administration and recovery fees, and other associated credit card processing fees or fines.